We believe that providing readers with real-life examples is the best way of illustrating exemplary procedures. This book is based on the best RFP practices from more than sixty different jurisdictions.
Since the first edition in 1995, The Request For Proposals Handbook has become a valuable reference text in more than 3500 jurisdictions.
This new edition, published in May 2005, contains lots of new material. We've added information about risk management and how to build it into your RFP, and we provide some examples of best practices. We've added information about negotiating a contract and expanded the section on Best and Final Offers. We've added a major description of the duties and responsibilities of a Fairness Officer and examples of the related best practices. We've added information about critical documents (and examples of these documents) which will help ensure that your RFP process is fair and open and can survive public scrutiny.
Every chapter contains examples of best practices from state and local governments and their agencies.
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CHAPTER 1 - Fundamental Issues What is an RFP? CHAPTER 2 - Policy Issues Different Approaches Part 2 – Getting it Right State of Alaska CHAPTER 3 - The RFP Process Elements of Success Part 2 – Getting it Right People Issues CHAPTER 4 - The RFP Document How Much Information? Part 2 - Getting it right Problem-Solving Features of RFP Documents |
CHAPTER 5 - Best Practices: RFP Manuals New Mexico CHAPTER 6 - Dealing With Suppliers How to Identify Suppliers CHAPTER 7 - The Evaluation Process The Need for an Evaluation Process Part 2– Getting it Right When Bad Things Happen to Good Evaluations CHAPTER 8 – The Building Block of the Evaluation Process The Nine Building Blocks Chapter 9 - Ending the Process Confirming the Winner CHAPTER 10 - Supplier Complaints and Protests Discourage Supplier Protests |